Terms and Conditions

Terms & Conditions

Welcome to Soliv. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.

1. General

  • This website is owned and operated by Soliv, an online menswear brand.

  • By purchasing from our website, you agree to comply with these Terms & Conditions, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

  • We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Orders

  • We strive to display our products as accurately as possible, including colors, fabrics, and details. However, slight variations may occur due to screen settings or photography.

  • All orders are subject to availability and confirmation of payment.

  • Soliv reserves the right to refuse or cancel any order in cases of suspected fraud, incorrect pricing, or stock unavailability.

3. Pricing & Payments

  • All prices are listed in Egyptian Pounds (EGP).

  • We accept payments via the methods provided on our website.

  • Prices and promotions may change without prior notice.

4. Shipping & Delivery

  • Orders are processed and delivered through our trusted courier partners within the timeframe mentioned in our Shipping Policy.

  • Delivery times are estimates and may vary due to circumstances beyond our control.

  • Customers are responsible for providing accurate shipping details. Soliv is not liable for delays or issues caused by incorrect addresses.

5. Returns & Exchanges

  • We offer returns and exchanges within 7 days of receiving your order, provided items are unused, unwashed, and in their original packaging.

  • For more details, please refer to our Return & Refund Policy.

6. Intellectual Property

  • All content on this website—including logos, images, designs, and text—is the property of Soliv and protected by copyright laws.

  • You may not copy, reproduce, or use our content without prior written permission.

7. Limitation of Liability

  • Soliv shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Our liability is limited to the purchase price of the product in question.

8. Contact Us

For any questions or concerns, please reach us at:
📧 solivcustomerservice@gmail.com
📱 01044124410 (WhatsApp & Mobile)